FAQs
What sets NotJustALabel apart from other clothing brands?
NotJustALabel prides itself on offering a unique blend of style, quality, and affordability. Our garments are meticulously crafted from premium materials to ensure exceptional comfort and durability, while our on-trend designs cater to diverse tastes and preferences. With a focus on innovation and customer satisfaction, we strive to set ourselves apart as a leader in the fashion industry.
How do I determine my size when ordering from NotJustALabel?
To ensure the perfect fit, we recommend consulting our comprehensive size guide available on our website. Simply refer to the measurements provided for each garment and compare them to your own body measurements. If you require further assistance, our customer service team is always available to help you find the right size.
Are NotJustALabel garments ethically produced?
Yes, ethical production practices are a top priority for NotJustALabel. We work closely with reputable manufacturers who adhere to strict ethical standards, ensuring fair wages, safe working conditions, and sustainable production processes. Additionally, we are committed to transparency and traceability throughout our supply chain.
How can I care for my NotJustALabel garments to maintain their quality?
To prolong the lifespan of your NotJustALabel garments, we recommend following the care instructions provided on the garment label. Generally, washing garments in cold water, avoiding harsh chemicals and tumble drying, and air drying when possible can help maintain their quality and appearance. For specific care recommendations, please refer to the care instructions provided with each garment.
Can I return or exchange items purchased from NotJustALabel?
Yes, we offer hassle-free returns and exchanges on unworn, unwashed, and undamaged items within a specified timeframe. Simply contact our customer service team to initiate the return or exchange process, and we will guide you through the steps. Please note that certain exclusions may apply, so we recommend reviewing our return policy for more information.
How can I stay updated on new arrivals and promotions from NotJustALabel?
Stay in the loop with the latest news, collections, and promotions from NotJustALabel by following us on social media. You’ll be the first to know about new arrivals, exclusive offers, and upcoming events, ensuring you never miss out on the latest trends and deals.
Does NotJustALabel offer international shipping?
Yes, we offer international shipping to destinations worldwide. Simply enter your shipping address during checkout to determine if we ship to your location and to view the available shipping options and rates. For further assistance or inquiries regarding international shipping, please contact our customer service team.
How can I contact NotJustALabel customer service for assistance?
Our dedicated customer service team is here to assist you with any inquiries or concerns you may have. You can reach us via email at connect@notjustalabel.in, or by filling out the contact form on our website. We strive to provide prompt and helpful assistance to ensure your shopping experience with NotJustALabel is nothing short of exceptional.