Tracking Policy
At NotJustALabel, we understand the importance of keeping you informed about the status of your order every step of the way. That’s why we provide a seamless tracking experience to ensure you can monitor your package from the moment it leaves our warehouse until it reaches your doorstep. Here’s what you need to know about our tracking policy:
Upon placing your order with NotJustALabel, you will receive an order confirmation email containing your order details and a unique order number.
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number.
Please note that it may take up to 5-7 business days for your order to be processed and prepared for shipment. During peak periods or promotional events, processing times may be slightly longer.
Tracking Information:
Your shipping confirmation email will include a tracking number along with instructions on how to track your package.
You can track your order in real-time by clicking on the tracking number link provided in the email or by visiting our website and entering your tracking number in the designated tracking tool.
Delivery Updates:
Our tracking system provides regular updates on the status of your package, including its location and estimated delivery date.
You will receive notifications via email or SMS (if opted in) for important tracking milestones, such as when your package is out for delivery or when it has been successfully delivered.
Contact Us:
If you encounter any issues or have questions about your order’s tracking status, our customer service team is here to help. Simply reach out to us at connect@notjustalabel.in with your order number and tracking information, and we will promptly assist you with any inquiries or concerns.
International Orders:
For international orders, tracking information may vary depending on the shipping carrier and destination country. Please allow additional time for international orders to clear customs and reach their final destination.
Stay Updated:
To stay updated on the latest tracking information and order status, be sure to check your email regularly and monitor your tracking details online. At NotJustALabel, we are committed to providing a transparent and reliable tracking experience to ensure your complete satisfaction. Shop with confidence knowing that your order is in good hands, and track its journey every step of the way.